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Automotive Sales Consultant - Troy, Michigan, United States

  • Automotive, Sales Associate, Sales Clerk, Sales Consultant, Sales
  • Troy, Michigan, United States
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job description

About LaFontaine Infiniti Troy

LaFontaine Infiniti Troy is part of the award-winning LaFontaine Automotive Group, a family-owned business established in 1980. We operate 55+ retail franchises, 7 collision centers, and 60+ Michigan locations with 3,000+ employees. Our mission is to build lifelong relationships that connect families, strengthen communities, and personalize the automotive experience. We pride ourselves on a supportive culture, community involvement, and a commitment to environmental responsibility. For more details, visit www.familydeal.com.

Job Details

  • Salary: Competitive compensation based on experience
  • Job Type: Full-Time
  • Location: Troy, MI (In-person)
  • Work Hours: Typically full-time sales hours, including weekends as needed

Position Overview

We are seeking a motivated Automotive Sales Consultant to join our team. In this role, you will engage customers to understand their vehicle needs, explain vehicle features, and guide them through the sales process. Your goal is to build strong customer relationships and consistently achieve sales targets.

Key Responsibilities

  • Greet customers and assess their vehicle preferences and requirements.
  • Demonstrate vehicle features and operation in the showroom and during test drives.
  • Recommend optional equipment and accessories to enhance customer satisfaction.
  • Manage vehicle availability and inventory options.
  • Work with Sales Managers to determine pricing, including taxes, trade-in values, licensing, discounts, and financing.
  • Prepare and process all sales documentation, including credit applications and contracts.
  • Deliver vehicles to customers and ensure they understand operation, warranty, and paperwork.
  • Maintain a system for prospect development to cultivate potential customers.
  • Stay current on new products, features, and accessories through ongoing training and meetings.
  • Comply with company policies while meeting or exceeding sales targets.

Physical Requirements

  • Ability to stand, walk, talk, and hear throughout the workday.
  • Occasional lifting or moving of up to 10 pounds.
  • Ability to work in various weather conditions and exposure to exhaust fumes or airborne particles.
  • Vision capabilities including close, distance, color, and peripheral vision.

LaFontaine Infiniti Troy is an equal opportunity employer and maintains a drug-free workplace. We invite qualified candidates to apply and become part of a professional, enthusiastic, and supportive environment.

job requirement

Qualifications

  • High school diploma or GED required.
  • Valid driver’s license with a satisfactory Motor Vehicle Report (MVR).
  • Proven experience in automotive or related sales.
  • Ability to read and interpret business materials, technical procedures, and regulations.
  • Strong written and verbal communication skills.
  • Effective problem-solving skills and ability to handle diverse sales situations.
  • Capability to follow verbal and written instructions accurately.

 

WHAT WE OFFER:

 

  • Tremendous product & inventory
  • Ongoing company-wide training
  • Strong company reputation
  • Growth opportunities
  • Professional, enthusiastic & supportive working environment

When you join our organization, you'll enjoy comprehensive training, competitive compensation, and unparalleled benefits. Simply put, you'll experience the best that a career in the automotive industry has to offer.

The above statements are intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities. We reserve the right to amend and change responsibilities to meet business and organizational needs as necessary.

We are an Equal Opportunity Employer and a drug-free workplace.

We Would Really Like To Hear From You!

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Automotive Service Technician - Troy, Michigan, United States

  • Auto Technician, Automotive Technician, Service Technician, Service, Technician
  • Troy, Michigan, United States
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job description

AUTOMOTIVE SERVICE TECHNICIAN

Are you a technician interested in a TIERED Pay Plan, Longevity BONUS Program,  On-the-Job training, and so much more? If so, this opportunity is for you! We welcome Technicians, Trainees and Apprentices to join the Highest Paying Dealership in the State!

THE POSITION: Performs vehicle repair and maintenance work as assigned in accordance with dealer and factory standards. 

THE PERKS:

  • Competitive Compensation based on experience and Certifications (State and/or A.S.E.)
  • Technician Tiered Pay Plan (Pay rate increases based on flagged hours.)
  • Technician Longevity Bonus Program
  • Monthly Technician Hours Turned Contest
  • Employee Referral Program
  • Employee Discounts on Sales and Service
  • Benefits Package (Medical, Dental, Vision, Employer Paid Life/AD&D, Employee Assistance Program, Pet Insurance)
  • Voluntary Benefits (Flexing Spending Account, Life/AD&D, Short-Term and Long-Term Disability, Critical Illness, Accident Insurance, Legal & Identity Theft Protection)
  • 401(k) and Employer Match
  • Holiday Savings Program with Employer Match
  • Paid Time Off
  • Holiday Pay

Skills, Qualifications:

  • Devote himself/herself to ensuring satisfaction to customers.
  • Determine management, production, and quality requirements by asking questions and listening.
  • Follow lawful directions from supervisors.
  • Understand and follow work rules and procedures.
  • Interact well with others and be a positive influence on employee morale.
  • Uphold the company’s non-disclosure and confidentiality policies and agreements.
  • Work evening, weekend and holiday work hours as required.
  • Valid driver’s license and satisfactory Motor Vehicle Report (MVR) are required.

Education and Experience:

  • Experience with the Infiniti brand 
  • Ability to read and comprehend instructions and information.
  • Excellent communication skills.
  • Ability to meet company's production and quality standards.
  • High School Diploma or GED.
  • Michigan Mechanic Certification

Essential Duties & Responsibilities:

  • Perform work as outlined on repair order with efficiency and accuracy in accordance with dealership and factory standards.
  • Diagnose the cause of any malfunction and perform repair as authorized.
  • Communicate with the Parts Department to obtain the needed parts.
  • Tag and save parts, turn in parts, if the job is under warranty or if requested by the customer.
  • Advise the service advisor immediately if any additional work is needed, if work outlined is not needed, or if repairs cannot be completed with the promised time.
  • Document work performed.
  • Road-test vehicles to ensure repair has addressed the customer complaint.
  • Quality check work performed.
  • Attend training classes.
  • Keep abreast of factory technical bulletins.
  • Ensure that customers’ vehicles are kept clean.
  • Administer safety and housekeeping policies and procedures.
  • Understand and follow federal, state, and local regulations, governing service repair work.

Physical Requirements:

  • The employee must frequently lift and/or move up to 25 pounds, and occasionally lift weights up to 100 pounds.

 THE COMPANY:

Founded in 1980 by Michael Sr. and Maureen LaFontaine, the award-winning and nationally-recognized LaFontaine Automotive Group includes 55+ retail franchises, 7 collision centers and 60 Michigan retail locations. The group employs 3,000+ individuals. It’s the mission of the LaFontaine Family to personalize the automotive experience by building lifelong relationships that connect families and strengthen communities.  The LaFontaine commitment to customers, staff, and local communities is demonstrated by active participation and contributions to numerous non-profit organizations, educational institutions, and charities throughout southeast Michigan. The combination of both the mission and core values provides the basic foundation of our promise … to treat every customer like they are members of our family. From sales to service to parts, LaFontaine Automotive Group is able to meet any customer’s specific needs. LaFontaine represents the following brands: Buick, Cadillac, Chevrolet, Chrysler, Dodge, Ford, Fiat, Genesis, Honda, Hyundai, Jeep, KIA, Lincoln, Mazda, RAM, Polestar, Subaru, Toyota, Volvo, and Volkswagen. The LaFontaine Family Deal; it’s not just what you get, it’s how you feel. Visit www.familydeal.com for additional details.

Our Mission: To Build Lifelong Relationships that Connect Families, Strengthen Communities, and Personalize the Automotive Experience. 

Our Core Values: Accountability, Responsibility, Respect, Communication, Teamwork, Passion.

LaFontaine Automotive Group is an equal opportunity employer.

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